Terms and Conditions

General Policies

1. Always consult your own GP if you are in any way concerned about your health. 

2. Prior to commencement of any exercise or session the client must have completed a medical questionnaire (PARQ) or disclaimer for Assault Bootcamp, within the previous 12 months, to confirm they are fit and healthy to enable them to complete the exercises safely and without damage or injury t themselves or others. Under no circumstances will a client be allowed to participate in any of the CJF Personal Training services or training plans against the advice of a medical professional.

3. CJF Personal Training reserves the right to withdraw services or not allow the client to participate in any exercise or training plan instructed or offered should we believe the information entered onto the PARQ form to be incorrect or if the client has a condition or health related issue that should be referred to a medical professional.

4. Should the client have a health related condition that may inhibit them from performing any exercise or training plan safely and without risk of injury or damage to themselves or others then a letter of ‘medical clearance’ form can be requested for presentation to the clients medical professional to confirm that the condition will not effect their ability to perform such exercises or training plan. Please be aware your medical professional may charge for completing and/or providing this letter.

Cancellation Policy

5. All cancellations must be received at least 24 hours before your training session in order to avoid being charged for your session. Clients who do not cancel with 24 hours’ notice may be charged in full for the cancelled session.

If you need to cancel a session please telephone, text or email as soon as possible, and cancellation will be confirmed.

Trainer’s Obligation

6. The Trainer will use his skills and knowledge to design a safe programme of exercise that will take into account the client’s personal goals, fitness levels and dislikes related to exercise.

7. The Trainer will provide the coaching, supervision, advice and support that the client may need to help them achieve their goals.

8. All client information will be kept strictly private and confidential. If the trainer requires further medical information from a practitioner, the client must provide such details.

Client’s Obligations

9. It is understood between the client and trainer that both must commit to the programme 100% in order to achieve results.

10. The client is required to arrive on time for each training session so that a full session can be achieved on each visit.

11. The client is required to wear appropriate clothing and footwear. Clothes should be non-restrictive. Footwear should be comfortable and provide adequate support.

Refund Policy

12. If you purchase a Personal Training Package and cannot finish the sessions due to health issues, you are eligible for a refund for unused sessions less a 10% administration fee.

13. You will not be eligible for refunds for sessions that have been missed, that you are late for or any other reasons due to the fault of the client.

14. Sessions cancelled through the fault of CJF Personal Training will be eligible for a full refund.

15. CJF Personal Training strives to provide the best possible service to our clients. If for any reason you are not satisfied with our services, we will be happy to issue you with a refund for services not performed.

Fee Charging Policy

16. Payments for personal training sessions must be made at the time of booking and in advance to the first session commencing.

17. Cheques should be made to CJF Personal Training.

18. Block bookings must be paid for in advance, sessions may be booked after the initial booking but to avoid disappointment it is recommended to book your sessions as early as possible.

19. All sessions must be redeemed within 6 months of the date of the first session.

20. All monies paid are non-refundable unless in conjunction with our refund policy above.

Expiration Policy

21. All purchased sessions expire 6 months after the date of the first session.

22. Special considerations to extend the validity of your sessions may be given by your trainer and must be agreed to prior to the expiration of the sessions.

Special Offers and Price Discounts

23. Special offers and price discounts may be offered from time to time and will be advertised on our website or via other marketing means.

24. Any special offer or price discount may have additional terms and conditions applied, please see special offer for confirmation.

25. CJF Personal Training reserves the right to withdraw any special offer or any price discount at any time without notice. 

Location

26. CJF Personal Training sessions, Assault Bootcamp and services are only available within the Cambridge area. Separate rates may apply for other areas.

Acceptance of Terms

27. By continuing to use the services offered by CJF Personal Training you confirm that you have read the above policies and agree to its terms and conditions.